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Shipping & Returns

Shipping and Returns

Shipping Policy

PTS charges a standard fee for UPS Ground standard outbound shipping on all orders within the continental U.S.  We also offer International/Non-continental U.S. shipments through the USPS for a nominal fee which will be assessed and calculated during the checkout process.

Returns Policy

Purchased TV Parts Return Policy

Products purchased from this site are eligible for a return within thirty (30) days from the initial order date.  Return acceptance is granted provided the item is returned in its original condition.  All eligible purchased item returns are subject to an automatic standard 20% restocking fee which is based on the original purchase price of the item.  Any returns after the approved thirty-day time period will not be eligible for a refund.  Eligible returns processing may take up to four weeks from the receipt at our facility.

Repaired TV Parts Return Policy

All items received at PTS through the Repair and Return Service option are not eligible for refund as these items are being serviced, not purchased.

Please see our Return Policy and Procedure page for detailed instructions on how to return an item.